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Setting Custom Transaction Numbers Off in QuickBooks Online
Setting Custom Transaction Numbers Off in QuickBooks Online

Setting custom transaction numbers off in QuickBooks online

Dani from Anchor avatar
Written by Dani from Anchor
Updated this week

To avoid conflict between Anchor's invoice number sequence and QuickBooks Online's invoice number sequence, the custom transaction numbers setting in QuickBooks Online should be turned off.

To turn it off:

  1. Log in to your QuickBooks Online account

  2. In the top right corner, click Settings βš™

  3. Select Account and Settings.

  4. Select Sales.

  5. In Sales form content, select Edit ✎.

  6. Turn Custom transaction numbers off.

  7. Select Save, then select Done.

Addressing Existing Conflicts

If you've had 'Custom Transaction Numbers' enabled previously and created an invoice with Anchor sequence (ANC+Number), QuickBooks may continue this sequence even after disabling the feature.

To reset the sequence, perform the following steps:

  1. Go to Settings > Account & Settings > Sales and enable Custom transaction numbers (set to on).

  2. Create a dummy invoice: Navigate to New > Invoice and check the invoice number. It should appear as ANC+Number.

  3. Modify the invoice number to either remove the 'ANC' prefix or adjust the numeric sequence based on your preference.

  4. Complete the dummy invoice details (you can set the amount to $0) and click Save.

  5. Go back to Settings > Account & Settings > Sales and disable Custom transaction numbers (set to off).

  6. From the next invoice onwards, QuickBooks will follow the numerical sequence for manually created invoices.

  7. Optionally, delete the dummy invoice.

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