After Anchor and QuickBooks Online have been connected, and the 'Set up connection' button has been clicked, the Connection settings section will appear.
The next step is to sync Accounts, Contacts, and Services in order to perfectly match invoice information between Anchor and QuickBooks.
What's in this article?
The Connection settings section
Contacts and services section
Video Overview
Get a quick walkthrough by watching the video below or keep reading and follow our written instructions.
The Connection settings section
In this section you can;
Define the accounts to map to Anchor
Pause or resume the Anchor and QuickBooks Online connection
Decide if you’d like invoices to be synced automatically or not
Let's dive into how the accounts are set up below.
Account mapping
The first step is to connect any bank account you want to integrate. This ensures a successful money transfer.
Click ‘Choose accounts’
Bank account - the account to which you receive payments
Expense account - the account from which you pay fees
Clearing account - funds that were collected, but have not yet been deposited into your bank account.
The drop-down menu will display all QuickBooks Online accounts that we support from your account.
QuickBooks Online accounts we support
QuickBooks Online accounts we support
Bank: Savings, Checking
Expense: Other Expense
Clearing: Other Current Assets, Undeposited Funds
Contacts and services section
Invoices in Anchor can be synced with QuickBooks, as long as:
The services in the invoice are mapped to the appropriate QuickBooks services
The contact in the agreement is mapped to the accurate customer in QuickBooks
To ensure that all the information is ready for the invoice sync, it is recommended to map it via the Contacts and Services section.
Contact mapping
Anchor uses a contact’s email address to determine if an existing contact in Anchor can be mapped with a customer in QuickBooks.
As long as Anchor contact's email addresses match exactly with QuickBooks customers' email addresses, Anchor will be able to automatically map it to make things easier and faster for you.
If there is no QuickBooks customer with a matching email address to Anchor’s contact, you will then need to perform a manual mapping to sync the contacts. You can connect multiple Anchor contacts to one customer in QuickBooks if needed.
To map your contacts:
Click ‘Map contacts’ to open the mapping dialog
A contact whose email address matches will already have a synced status.
In the event that there is no match with the email address, you will need to select the matching customer from the dropdown menu. Type the display name as it appears in QuickBooks Online to filter the dropdown list.
Services mapping
Map your Anchor services to your QuickBooks services for invoices to match between Anchor and QuickBooks. You can connect multiple Anchor services to one QuickBooks item if needed.
To map your services:
Click ‘Map services’
Select the QuickBooks service corresponding to each Anchor service
When mapping is successful, the status column will state 'Mapped'
💡 Please make sure the service is saved as a Service and not as Inventory or Non-Inventory.
Pausing the connection
The option to pause the QuickBooks connection is available via the Integrations page. When the connection is paused, QuickBooks information will disappear from the tables.
When the connection is paused, new invoices cannot be synced, but if an invoice has already been synced (payment, expense, transfer), it will continue its sync.