In order for a payout to be successfully synced with QuickBooks Online, all of its invoices must also be successfully synced.
Invoices table
When an invoice is issued and synced successfully, a green icon will indicate 'Invoice recorded':
When the invoice is moved to the 'collected' status, it will show 'Payment recorded':
Payouts table
Payouts can include several invoices, so it is important to review their QuickBooks sync status before syncing a payout.
A gray icon indicates that an invoice is still pending sync in order for the payout to be recorded. A green icon indicates a successful sync.
A Red icon indicates that an invoice sync has failed or a payout sync failed. Within the payout, you will find information about the reasons behind the failure.
