If an invoice was accidentally marked as Voided, or if circumstances have changed, you can unvoid the invoice in Anchor and restore it to its previous state.
Unvoiding an invoice does not create a duplicate in Anchor. Instead, the invoice returns to the same status it had before it was voided.
How to unvoid an invoice
Open the Voided invoice you want to restore.
Click More in the invoice actions menu.
Select Unvoid invoice.
What happens when you unvoid an invoice
When you unvoid an invoice in Anchor, the invoice is restored to its original status and no invoice data is lost during this process.
This allows you to correct mistakes or resume billing without recreating invoices or disrupting your records.
Unvoiding an invoice synced to QuickBooks Online
When unvoiding an invoice that was synced to QuickBooks Online, the original (voided) invoice in QuickBooks Online is renamed with a suffix (for example, ANC001 → ANC001-X-1) and Anchor creates a new invoice in QuickBooks Online using the original invoice number (for example, ANC001).
Unvoiding an invoice synced to Xero
When voiding an invoice that was synced to Xero, the original invoice in Xero is renamed with a suffix (for example, ANC001 → ANC001-X-1) and voided.
When the invoice is unvoided, Anchor creates a new invoice in Xero using the original invoice number (for example, ANC001).