In case your client has received a QuickBooks Online payment request email even though the invoice was created in Anchor, this can happen when:
The invoice synced from Anchor into QuickBooks Online has the Customer Email field filled in directly inside QuickBooks Online (Anchor does not populate this field).
QuickBooks Payments is enabled in your QuickBooks Online account.
When both conditions are met, QuickBooks Online may automatically email your client a link to pay through QuickBooks.
These emails are not triggered by Anchor, and payments made through them will remain in QuickBooks Online and will not sync back into Anchor.
To ensure clients don’t get payment links from QuickBooks Online (and that all payments are tracked and reconciled correctly in Anchor), leave the Customer Email field empty in QuickBooks Online invoices synced from Anchor.
