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How to Resolve a Xero Sync Error for 'Account Period is Locked'

Fix sync issues caused by closed financial periods in Xero.

Dani from Anchor avatar
Written by Dani from Anchor
Updated this week

This error usually appears when Anchor tries to sync a transaction (such as an invoice) that is dated within a period already locked in your Xero account.

To resolve this:

  1. In Xero, go to Accounting > Advanced

  2. Click Financial Settings

  3. Under Lock Dates, remove or adjust the date

  4. Click Save

  5. Return to Anchor and retry the sync

Once the sync is successful, you can re-enable the lock date in Xero if needed.

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