The invoices page consolidates all of your issued invoices. You can use our advanced filters to narrow down the results or act on a specific invoice from the three-dot menu. For example, resend an invoice or void it.
If you integrated QuickBooks Online with Anchor, you'll be able to see the sync status by hovering the sync icon. Read more about the integration.
Invoices Statuses
These are the statuses available regarding the invoice itself:
Issued - The invoice is waiting for payment and the due date has not passed
Processing - Payment processing has been initiated
Paid - Payment has been successfully transferred to your bank account
Overdue - The due date for this invoice has passed and it has not been paid
Voided - The invoice has been canceled
Refunded - The payment was successfully returned to your client
Payment Statuses
These are the statuses available regarding payment of the invoice:
Payment pending initiation - It might take up to 1 hour for a payment to initiate.
Payment initiated - The payment has been initiated and may take up to 7 business days.
Collected - The payment facilitator has approved the payment. Once approved, the payment will appear in your bank account within 1-2 business days.
Deposited - The payment for this invoice is included in a payout (deposited to your bank account.)
Paid externally - The invoice was marked as paid externally.
Client approval required - The invoice includes a service outside the scope of the agreement or approval is required for every invoice according to the agreement terms.
Payment validation required - The client is required to validate the payment method by completing an authentication process.
Payment method not verified - The bank account set as the payment method for the agreement has not completed verification.
Payment method not set - The agreement has no connected payment method.
Payment failed - The payment failed due to an issue with the client's payment method. For instance, there were insufficient funds or the credit card has expired. For further information about the failure reason, please view the invoice.
Client stopped payment - The client has manually stopped the payment for this invoice. To resume the payment, please contact the client.
Follow the status of invoices so you never miss a payment and can be proactive when the payment fails or requires your attention. Visit the Invoices tab to view more details about an invoice's status.