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How to Fix the Xero 'Account Period Is Locked' Error

Fix sync issues caused by closed financial periods in Xero.

Written by Anchor Team

This error usually appears when Anchor tries to sync a transaction (such as an invoice) that is dated within a period already locked in your Xero account.

To resolve this:

  1. In Xero, go to Accounting > Advanced

  2. Click Financial Settings

  3. Under Lock Dates, remove or adjust the date

  4. Click Save

  5. Return to Anchor and retry the sync

Once the sync is successful, you can re-enable the lock date in Xero if needed.

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